Photo Requirements

The digital image must adhere to the following specifications:
  • Dimensions - The image dimensions must be in a square aspect ratio (the height must be equal to the width). The minimum acceptable dimensions are 600 x 600 pixels. Maximum acceptable dimensions are 2400 x 2400 pixels.
  • Color - The image must be in color (24 bits per pixel) in sRGB color space which is the common output for most digital cameras.
  • File Format - The image must be in JPEG or PNG file format
  • File Size - The image must be less than or equal to 1 MB (Megabyte).
  • Compression - The image may need to be compressed in order for it to be under the maximum file size. The compression ratio should be less than or equal to 20:1.

Want to scan an existing photo?

In addition to the digital image requirements, your existing photo must be:
  • 2 x 2 inches (51 x 51 mm)
  • Scanned at a resolution of 300 pixels per inch (12 pixels per millimeter)